| Q. |
What are wholesale Tickets? |
| A. |
Wholesale tickets are discounted airfares that are sold by most airline companies to help fill seats. These tickets are always below the lowest published fare available directly from an airline company. |
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| Q. |
Can I cancel, exchange or get a refund from my tickets? |
| A. |
Most tickets are nonrefundable, though some may be exchanged, depending on the airline. Airlines that allow exchanges or cancellations may charge a fee for the service. |
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| Q. |
Can I book tickets online? |
| A. |
You may plan a trip online and see ticket prices, To book please call live agents (866) 326-6980. |
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| Q. |
Can I get a ticket last minute? |
| A. |
Yes, Wholesale Travel specializes in cheap last minute airfare. We will be glad to help you even if you flight within few hours! |
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| Q. |
What if my name/flight/fare is incorrect on my ticket? |
| A. |
YOU MUST CONTACT OUR OFFICE WITHIN 24 HOURS OF RECEIVING YOUR CONFIRMATION if the are any discrepancies at all in the:
1. Correct spelling of name(s)
2. Flight times and airlines
3. Fare paid
After that 24 hour period is over, Wholesale Travel, LLC assumes that all information is correct and may be unable to change it. |
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| Q. |
How is my ticket shipped? |
| A. |
You should expet to receive your tickets within 3-5 business days.
If you need to receive it sooner, please check with your agent to arrange a rush delivery.If you choose to send your tickets by regular mail, you cannot track your ticket and Wholesale Travel is not liable for delay or lost mail. If you decide to ship with Fedex, your agent will give you a tracking number which you can use to track your ticket at www.fedex.com. |
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| Q. |
When will I receive my e-ticket? |
| A. |
E-Ticket confirmation will be e-mailed to you after Wholesale Travel has ensured that the ticket has been issued. Paper tickets will be received in a minimum of three business days, though it is more likely that five to fourteen business days will be required for shipping. If necessary, please check with your agent to arrange a rush delivery. |
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| Q. |
When are agents available? |
| A. |
Wholesale Travel agents are available on the phone between 8:00 am and 6:00 pm PST Monday-Friday. 10am-3pm Saturday. Agents are available through email almost 24 hours a day. |
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| Q. |
Can I get a seat for my baby? |
| A. |
Most airlines will let you purchase a seat for an infant, but you will need to pay a child fare. Some airlines will not allow an infant on a separate seat at all. Please check with an agent. |
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| Q. |
What kind of extra discounts can I get for children/seniors/military/etc? |
| A. |
Infants, children discounts: Most airlines provide discounts for infants up to 24 months old, and children from 2-11 years of age. The fare for infants is usually 10% of an adult fare, while the usual fare for children is 75% of an adult fare, plus taxes and fees. However, some discounted tickets have no additional reductions for children or infants. Please check with us to confirm any discount information. We do not have additional discounts for seniors, primarily because our tickets are already deeply discounted. Wholesale Travel special consolidated fares are actually cheaper than most regular published fares with senior discounts. |
